We believe that the journey to your most luminous skin should be as seamless and luxurious as the products themselves. Every PINKOZA order is meticulously inspected and beautifully packaged before it leaves our atelier, ensuring a perfect unboxing experience wherever you are in the world.
We are pleased to offer standard shipping to both Hong Kong and international destinations.
Complimentary Shipping
Enjoy complimentary standard shipping on all Hong Kong orders over HKD 600. This offer applies automatically at checkout for local deliveries. International shipping rates are calculated separately at checkout.
Shipping Rates and Timeline
We process all orders within 1 to 2 business days. Once dispatched, the delivery timeline depends on your location.
Hong Kong Local Delivery:
- Shipping Method: Standard Local Courier
- Delivery Time: 2 to 4 business days
- Rate: HKD 40 (Complimentary on orders over HKD 600)
International Delivery:
- Shipping Method: Standard International Airmail
- Delivery Time: 7 to 14 business days (depending on destination)
- Rate: Calculated at checkout based on destination weight
Order Tracking
Once your order has been carefully packed and dispatched from our warehouse, you will receive a confirmation email. This email will include your unique tracking number and a secure link so you can monitor your luxurious PINKOZA parcel every step of the way.
International Customs and Duties
For our valued international clients, please note that all prices on our website are in Hong Kong Dollars (HKD).
Your order may be subject to import duties and taxes once the package reaches your destination country. PINKOZA has no control over these charges and cannot predict their amount. Any additional customs clearance charges must be borne by the recipient. We recommend contacting your local customs office for further information before placing your order.
Dedicated Client Care
Should you have any questions regarding your shipment, or if you require assistance with a specific delivery instruction, our dedicated client care team is here to help.
